In June 2026, Hoku answered 636 real calls, screened out
207 robocalls so your team never had to, and captured
105 orders worth $5,232 in menu value
($3,521 collected through Square, including $309 in tips).
That is roughly 14.7 hours of phone time handled for you.
What's inside
1 Orders & sales2 Menu & top sellers3 Call performance4 Conversion & value
01
Orders & Sales
Every order Hoku placed for you this month
105
Orders
$5,232
Menu value ordered
$3,521
Collected (Square)
67.3% of menu value
$50
Avg order value
How customers paid
Online card link95 orders · $4,840
Pay at pickup10 orders · $392
Collected reflects Square-confirmed payments (card links completed plus counter payments). The gap to menu value is mostly payment links that were sent but not finished by the customer, an opportunity to lift completion.
By location
Location
Orders
Value
Kahului
102
$5,163
Kihei
3
$69
Busiest day: Friday, June 26 · 7 orders · $511.
Daily order value · June 2026
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5
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14
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25
26
27
28
29
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02
Menu & Top Sellers
What customers ordered most through Hoku
Top items by quantity ordered
Loco Moco
22
Pastele Stew
19
Hurricane Mochiko Chicken
18
Hamburger Steak
16
Hurricane Chicken Katsu
15
Coconut Cake
15
Hurricane Fries
12
Chicken Katsu
10
Smoked Meat
10
Chicken Cutlet
9
Sweet & Spicy Crispy Pineapple Mochiko Chicken
9
Mochiko Chicken
8
Loco Moco led the month at 22 ordered, followed by
Pastele Stew and Hurricane Mochiko Chicken. The Hurricane line and mochiko
chicken family show up repeatedly, useful signal for prep and specials planning.
03
Call Performance
How Hoku handled the phones
846
Total calls
636
Real calls
207 robocalls filtered
1m 24s
Avg call
longest 9m 26s
40.9%
Sent to team
260 calls
How calls ended
Customer ended call
286
Forwarded to your team
260
Silence / no response
88
Misdialed
2
Hoku hands off to your team when a caller needs something beyond ordering. 260 calls (40.9%) were routed to a person this month.
Busiest days of week
Mon
102
Tue
106
Wed
118
Thu
60
Fri
121
Sat
67
Sun
62
Busiest call hours (HST)
6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
04
Conversion & Value
From ringing phone to money in the till
Call to order funnel
Real calls answered
636 · 100.0%
Engaged past greeting
612 · 96.2%
Chose a location
508 · 79.9%
Reached ordering
486 · 76.4%
Orders captured
105 · 16.5%
14.7 hrs
Phone time handled
260
Calls triaged to team
$3,521
Revenue collected
What's working
636 real calls answered on the first ring, plus 207 robocalls screened out automatically.
105 orders captured worth $5,232 in menu value, avg $50 per order.
76.4% of callers reached the ordering step, strong top-of-funnel engagement.
Opportunities next month
Lift payment-link completion: 67.3% of ordered value was collected: a nudge or SMS reminder could close more.
Staff the peaks: lunch (11am-1pm) and dinner (5pm-7pm) drive most calls, Friday is the busiest day.
Review the 40.9% handoff rate together to see which questions Hoku could handle end-to-end.
Lonely Pine AI
Prepared for Tasha & Duke · Sparky's Food Co · June 2026. Sales figures are Square-confirmed. Month-over-month comparisons begin next report.